Name of company

Blast Leisure Ltd

Registered office

111 Grovely Road  

Sunbury up on Thames

Surrey

TW16 7JZ

Contact details

Tel: +44(0) 7425171821

E-mail: info@thamesboattraining.co.uk

VAT no: 167 540 105

Registered in England & Wales

Company Registered Number: 8443771

Terms & Conditions

RYA Practical and Theory courses

Booking – Bookings must be made in writing on our booking form. Full payment is required to confirm a booking made within 42 days of the course or 25% deposit for bookings made more than 42 days before the course begins.. Telephone and e-mail bookings will be held for 3 days from dispatch of the booking form. The booking will be confirmed on receipt of full payment or deposit and receipt of this payment or booking form or both will indicate that our terms and conditions have been accepted. The deposit is non-refundable once the booking is accepted. All bookings will be confirmed in writing by the issue of your booking confirmation and joining instructions. The balance of fees must be paid 42 days prior to the course commencement date. If the balance of fees is not received 42 days before the course commencement date, Blast Leisure Ltd reserves the right to cancel the booking and offer it for resale – final reminders will not be sent and the client remains liable for the balance of fees. Bookings made less than 42 days before the course commencement date must be accompanied by full payment.

Onine-training

To enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.

Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.

Instructional support will be provided by this training centre for a period of 12 months from the date of your course booking.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA's central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from www.ryainteractive.org.

Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.

Payment – Payments for course fees can be made by bank transfer.  We are unable to accept cheques.

Cancellation – A cancellation must be made in writing (email is acceptable) and is deemed to take effect on receipt. Cancellation less than 42 days prior to the course commencement date will result in forfeiture of all fees paid or due however we will do our best to try to re-sell the place and if successful the client will only forfeit the deposit. Cancellation more than 42 days prior to the course commencement date will only forfeit the deposit. It is therefore strongly recommended that you take out travel insurance which will cover you should you need to cancel your booking. If a client leaves a boat and/or abandons a course before the scheduled termination date and time for whatever reason, no refunds will be given and additional travel costs or other expenses incurred will not be reimbursed.

Cancellation by Blast Leisure Ltd – If Blast Leisure Ltd has to cancel because of circumstances beyond its control including sickness, accidents, travel delays, weather, strikes, war or civil disturbance, then alternative dates will be offered or a full refund of course fees already paid will be made. No liability will be accepted by Blast Leisure Ltd for incidental expenses incurred – we recommend that your travel insurance covers holiday/course cancellation. In the event of the boat being unable to return to port, or any other agreed final destination, on time, due to weather, engine breakdown or any other circumstances, clients may elect to stay with the boat at no extra charge, or make their own arrangements to return at their own expense.

Itinerary – We reserve the right to alter a proposed itinerary based on weather and River Conditions and strength of the crew. The safety and well being of the yacht and crew is paramount and will be the first consideration when passage planning. No refund will be given if an itinerary is changed.

Insurance – The Boat is provided by Blast Leisure Limited conform to the Department of Transport’s Code of Practice for Small Commercial Vessels. They are fully insured against accident, third party liability and personal injury arising from negligence by Blast Leisure Limited. However Blast Leisure Ltd accepts no liability for personal accident or loss or damage to the property of the client. Students are advised to take out the appropriate holiday insurance to cover these eventualities.

Skipper’s Authority – Decisions made by the Skipper/Instructor are final in respect of the safety of the vessel, well being of the crew and progress of the course; even to the extent of requiring a student to leave the vessel in exceptional circumstances. In the event of any complaints matters should bought to the attention of the skipper at the earliest opportunity. If the skipper cannot resolve the issue the complaint should be passed to the Principal of the school and if he is unable to resolve the matter it should be forwarded to the RYA.

Time on the water – Every effort will be made to give students as much time on the water as possible however, if in the Skipper’s opinion weather conditions, safety or any other consideration renders it imprudent, the Skipper’s decision is final.

Should a vessel become unseaworthy or any reason whatsoever, the School will inform the Student immediately. Every attempt will be made to enable the course to continue including allocating another vessel if available. No liability shall attach itself to the School beyond the refund of the full fee paid by the student(s) or unused portions thereof.

The course fee includes tea/coffee throughout the day or bed, breakfast & evening meal where applicable, on board the boat, mooring fees and all fuel used during the course .

Disclaimer – No liability is accepted for any Student’s property or vehicle throughout the duration of the course.
Students participate in all boating activities and shore-based courses at their own risk.

Breakages and Damage – All breakages  and damage caused must be immediately notified to the Skipper or Principal for safety reasons. Students shall be liable for any loss or damage to School’s equipment up to the full replacement cost.

Certificates – All RYA courses follow the requisite syllabus and certificates will only be issued at the end of a course if, in the opinion of the School’s Instructors and Principal, the Student has reached the necessary standard. The School Principal’s decision shall be final and accepted by all Students.

Participation – Students will be expected to participate in all duties that are part of crewing a boat, such as cooking, cleaning  and routine maintenance as required by the Instructor.

Special requirements – Please advise us of any special requirements you may have using a separate sheet of paper and attach to your booking form. We will do our best to accommodate any special requirements but on occasions will request that you bring foods for special diets. We cannot be held responsible of any special requirements not met but will do our utmost to assist if advised in writing at the time of booking.

Disclaimer  – No liability is accepted for any Student’s vehicles, possessions in the vehicle, on the pontoons or in the Schools vessels or accommodation.
No liability is accepted for Students whilst attending a course or activity or on marina property including pontoons or vessels. Students participate in any aspect of any course at their own risk.
 

Your responsibility – Your basic knowledge and experience should be at the level sufficient to pass a Inland Waterways theory questions during the course. You practical boat handling will be assessed during the course.  It is recommended that you read the RYA Inland Waterways handbook. We can provide crew for you if required for a fee and providing sufficient notice is given.

Our responsibility – We will provide a RYA instructor and yacht for the duration of the assessment who will ask you to demonstrate your navigation and skippering skills. If you reach the required standard we will sign the Inland Waterways

Once payment has been made and confirmed students will be sent the student pack for pre-course study.
The student pack will be sent on the next working day and delivery within the UK is included in the course price.
 

You will not be able to claim a refund if the course material has been damaged or if you have no proof of purchase.

The Student’s vessel will be expected to be equipped with all safety equipment in date for servicing and provide the Instructor with bedding and victualing if applicable whilst on board.

The Owner must notify his Insurance Company that there will be a qualified Instructor on-board delivering tuition during which time the Owner remains the Skipper. The Owners Insurance must be Fully Comprehensive and provide cover for all aspects of the activities and for the area in which the instructor is expected to teach, allowing for any extra time required to allow for adverse weather.

Disclaimer – Blast Leisure will accept no responsibility for any damage or loss caused to the vessel or any other vessel or persons whether caused by our Instructor, Crew or the Skipper. The Skipper will remain in charge and all responsibility and decisions made will be deemed to be those of the Skipper.

Can we help you?

We are committed to providing a high-quality service to all our students and charterers. When something goes wrong, we need you to tell us about it. This will help us to solve any problems and ensure that the remainder of your course or charter is as enjoyable as possible.
If you have a problem, please tell your instructor, skipper or our office at the earliest opportunity.
If a solution cannot be found you should then tell the Principal of Thames Boat Training part of Blast Leisure LTd within 14 days.

What will happen next?

We will look into the matter and do our best to resolve any problems

At this stage, if you are still not satisfied, you should contact:

The Royal Yachting Association
RYA House
Ensign Way
Hamble
Southampton
SO31 4YA